Unit 04 β Location Decisions
Why facility location matters, what factors drive it, and the three quantitative techniques used to compare candidate sites.
"Methods for location decisions" and "evaluate location analysis techniques" are explicit syllabus line items, and all three techniques below are inherently computational β the technique is the calculation. Each is shown with one full worked example so you understand the mechanics, but this unit does not drill you with a separate numerical problem set the way Units 8β10 do.
1. Factors Influencing Location Decisions Core syllabus concept
1Understand the Concept
A location decision is made infrequently but has long-lasting, hard-to-reverse consequences β being in the wrong place cannot usually be fixed by better management, only by moving. The textbook groups facilities into three broad types, each driven by different location priorities: heavy-manufacturing facilities (large, capital-intensive β driven by construction/land cost, proximity to raw materials, utilities, and waste disposal), light-industry facilities (smaller, cleaner β driven more by land cost, transportation cost, and proximity to markets), and retail/service facilities (smallest, least costly to build β overwhelmingly driven by proximity to customers, because "location is everything" for a business the customer has to physically visit).
Location factors are also often organised by scale, moving from broad to specific: regional/community factors (availability of raw materials, labour, utilities, taxes, legal restrictions, and β critically for services β being near customers), local factors (economic incentives, compatible industries nearby, transportation links, government policy, environmental concerns), and site-specific factors (access to utilities at that exact site, room to expand, proximity to other complementary industries).
Two more ideas from the syllabus round this out: location incentives (tax credits, relaxed regulation, job training subsidies, and infrastructure improvements that governments offer to attract facilities) and Geographic Information Systems (GIS) β computerised systems that store, analyse and visualise large volumes of spatial data, letting a firm evaluate many potential sites systematically rather than by intuition.
Your lecture also devotes two summary slides to factors in facility location planning and factors in international location planning Slides 7β8 β worth opening directly, since their content is presented as diagrams rather than bullet text.
2Simple Explanation
3Example
A cement plant (heavy manufacturing) locates near limestone deposits and rail lines despite the remote location, because raw-material and transportation costs dominate. A garment export unit (light industry) locates in an industrial park near a port for easy access to global markets. A coffee chain outlet (retail/service) pays a premium for a high-footfall city-centre location because customer proximity outweighs rent β exactly the logic Amazon India applies at a much larger network scale, discussed in the Amazon India case study.
4Important Points
- Three facility types: heavy manufacturing, light industry, retail/service β each weighs location factors differently.
- Three levels of location analysis: regional/community, local, and site-specific.
- Service/retail location decisions are made more frequently than manufacturing ones, and are dominated by customer access.
- Location incentives (tax credits, regulatory relief, job training, infrastructure) can tip a decision between similar sites.
- GIS tools let firms integrate and analyse large amounts of spatial data for site selection.
5Exam-Ready Answer
Location decisions are infrequent but highly consequential, since a poor location is difficult to correct without relocating entirely. The factors that matter depend on the type of facility: heavy-manufacturing facilities are driven by construction and land costs, proximity to raw materials, utilities, and waste-disposal options; light-industry facilities weigh land and transportation costs alongside proximity to markets; and retail or service facilities are dominated by proximity to customers, since the customer must physically reach the facility. Location analysis is typically carried out at three levels: the regional level (availability of raw materials, labour, and utilities, and applicable taxes or legal restrictions), the local level (economic incentives, compatible surrounding industries, transportation access, and government policy), and the site level (access to utilities, room for expansion, and proximity to complementary businesses). Governments also influence location decisions through incentives such as tax credits, relaxed regulation, job-training support, and infrastructure improvements, while tools such as Geographic Information Systems (GIS) allow firms to integrate large amounts of spatial data to evaluate candidate sites systematically.
Definition. Location decisions determine where a facility is sited. They are strategic because they are long-term, capital-intensive and very hard to reverse, and because location fixes a large part of the firm's permanent cost structure and its access to customers.
Why location is a strategic decision
- Commits large capital for decades β you cannot re-optimise it next quarter.
- Fixes transport, labour and utility costs for the life of the facility.
- Determines proximity to customers, and therefore achievable delivery lead time.
- Affects the ability to recruit the skills the process needs.
The general factors
- Proximity to markets / customers β delivery speed, freight cost on finished goods.
- Proximity to raw materials and suppliers β decisive where inputs are bulky or perishable.
- Labour β availability, skill level, wage rates, unionisation, productivity.
- Transportation and infrastructure β road, rail, port, air connectivity.
- Utilities β reliable power, water, fuel, telecom.
- Land and construction costs, and room to expand.
- Government policy β taxes, subsidies, SEZ incentives, environmental and zoning regulation.
- Community and quality of life β schools, housing, climate; affects recruitment and retention.
- Waste disposal and environmental impact.
Retail/service vs heavy industry β the comparison both papers asked for
| Factor | Retail & service | Heavy industry |
|---|---|---|
| Proximity to customers | Decisive β as near as possible; "location is everything" | Less important β output is shipped |
| Land cost | Usually high and accepted, because footfall justifies it | Must be minimum β large area needed |
| Construction cost | Less important | Should be minimum β heavy structures, foundations |
| Labour cost | Less important | Important β seeks minimum wage areas, large workforce |
| Transportation | Must be well connected for customer access | Mode for raw material inward and finished goods outward must be available and connected |
| Raw materials | Not a factor | Proximity essential β bulky, heavy inputs |
| Utilities | Standard requirements | Heavy power and water demand β a primary constraint |
| Waste disposal | Minor | Major β means of disposal must exist |
| Example | Retail chain in a high-street mall | Steel plant near ore and coal fields with port access |
The underlying logic to state
- Locate near the customer when the output is the expensive thing to move, or when the customer must come to you (all services).
- Locate near the input when raw material is bulky, heavy or perishable and loses weight in processing.
- Everything else β labour, land, incentives β is a tie-breaker between candidates that already satisfy the primary pull.
Closing line: location cannot be optimised in the abstract β the right factors to weight depend entirely on whether the customer or the raw material is the more expensive thing to move.
6Possible Exam Questions
- Explain the factors influencing location decisions for a manufacturing firm versus a service firm.
- Discuss the three levels at which location factors are typically analysed.
- What are location incentives? Give examples.
- A company is deciding between two cities for a new customer-service call centre. What location factors should dominate its decision, and why?
7Common Mistakes
- Applying the same weight to all location factors regardless of facility type β a heavy-manufacturing plant and a retail store should not be evaluated by the same priority list.
- ENOperation Management: Facilities Locations β Evaluating Methods with Solved ExamplesSolomon Getachew
- ENFacility location planning β factors and methodsmaxus knowledge
2. Location Factor Rating Method Core syllabus concept
1Understand the Concept
Most real location decisions involve both quantitative factors (like cost) and qualitative factors (like quality of life or labour attitudes) that can't easily be reduced to a single dollar figure. The factor rating method gives a structured, transparent way to combine many such factors β of very different types β into one comparable score per site.
2Formula / Method
3Step-by-Step Method
- Identify the important factors relevant to the decision (e.g., labour cost, transportation, proximity to market).
- Assign each factor a weight between 0.00 and 1.00, reflecting its relative importance, so that all weights sum to 1.00.
- Score each site on each factor, typically on a 0β100 scale, based on how well that site satisfies the factor.
- Multiply each factor's weight by its score for a site, and sum these weighted scores to get the site's total score.
- Choose the site with the highest total weighted score.
4When to Use It
Use factor rating whenever a location decision depends on several factors of different (and often non-monetary) types that still need to be compared on one common scale β it is the most flexible of the three techniques because it can absorb qualitative judgement alongside quantitative data.
5Worked Example Illustrative example β from course lecture PPT, in the format of the textbook's technique
A university is choosing among 4 sites for a new athletic/dining complex, scored on 7 factors:
| Factor | Weight | Site 1 | Site 2 | Site 3 | Site 4 |
|---|---|---|---|---|---|
| Auto traffic flow | 0.25 | 70 | 75 | 84 | 68 |
| Student/dorm concentration | 0.20 | 65 | 91 | 85 | 96 |
| Parking availability | 0.15 | 100 | 83 | 90 | 92 |
| Utilities | 0.15 | 87 | 96 | 80 | 85 |
| Proximity to merchants | 0.10 | 69 | 85 | 80 | 95 |
| Drainage | 0.10 | 50 | 68 | 92 | 77 |
| Aesthetics | 0.05 | 86 | 100 | 95 | 80 |
Weighted totals: Site 1 = 74.75, Site 2 = 84.10, Site 3 = 85.45, Site 4 = 83.95.
Site 3 scores highest, though Sites 2, 3 and 4 are close β the technique's main value here is decisively ruling out Site 1, and prompting a closer qualitative look at the top three.
6Important Points
- Weights must sum to 1.00; scores are typically on a 0β100 scale.
- Can combine subjective (qualitative) and objective (quantitative) factors on one scale.
- The site with the highest total weighted score is preferred.
- When scores are close, the technique is most useful for eliminating clearly weak options rather than making the final call by itself.
7Exam-Ready Answer
The location factor rating method is a technique for comparing candidate sites using multiple factors of differing importance and nature, including both quantitative and qualitative considerations. The method involves identifying the relevant factors, assigning each a weight between 0 and 1 that reflects its relative importance (with all weights summing to 1), scoring each site on each factor (commonly on a 0β100 scale), multiplying each score by its weight, and summing these weighted scores to obtain a total score for each site. The site with the highest total weighted score is selected. This method is particularly useful because it allows decision-makers to systematically incorporate subjective factors, such as quality of life or community attitude, alongside objective factors like cost, within a single comparable framework, though when the top sites score closely, the result is best used to narrow down options rather than as the sole basis for the final decision.
Definition. The location factor rating method is a structured way of comparing candidate sites on several factors at once, including qualitative ones, by weighting each factor by importance, scoring each site on each factor, and choosing the site with the highest weighted total.
The steps
- Identify the factors that matter for this decision.
- Assign each factor a weight reflecting its relative importance (weights sum to 1 or 100).
- Score each candidate location on each factor, on a common scale (e.g. 1β100).
- Multiply weight Γ score for each factor and sum to get a weighted total per site.
- Choose the site with the highest weighted score.
When to use it β the justification an exam wants
- When the decision involves qualitative factors that have no natural money value β community attitude, quality of life, political stability, proximity to a university.
- When factors are not equally important and you need that difference reflected explicitly.
- When you must justify a choice to others β the method makes the reasoning visible and auditable.
- When comparing a small set of already-shortlisted sites.
Strengths and limitations
| Strengths | Limitations |
|---|---|
| Handles qualitative and quantitative factors together | Weights and scores are subjective β different managers get different answers |
| Simple, transparent, easy to explain | Assumes factors are independent and additive |
| Forces explicit discussion of what matters | A high score on one factor can mask an unacceptable score on another |
| Works with any number of factors and sites | Does not itself produce a cost figure |
Example
- An IT services firm choosing between Pune, Hyderabad and Chennai weights availability of engineering talent at 0.35, office rent at 0.20, connectivity at 0.20, quality of life at 0.15 and state incentives at 0.10. Talent dominates because for this firm it is the binding constraint β and stating why a weight is high is exactly what earns the marks.
Closing line: factor rating is chosen when the decisive considerations cannot be reduced to rupees β it makes judgement explicit rather than pretending the problem is purely arithmetic.
8Common Mistakes
- Forgetting that weights must sum to 1.00 before scoring.
- Multiplying scores by weights incorrectly, or summing the raw scores instead of the weighted scores.
- Declaring a winner without noting how close the competing scores are, when relevant.
- ENOperation Management: Facilities Locations β Evaluating Methods with Solved ExamplesSolomon Getachew
3. Center-of-Gravity Technique Core syllabus concept
1Understand the Concept
When a firm needs to locate one central facility (like a distribution centre) that serves several existing points (like suppliers, stores, or customers), the centre-of-gravity technique finds the coordinates that minimise total weighted transportation distance β treating each existing location's shipment volume as a "weight" pulling the ideal site toward it, much like a physical centre of gravity.
2Formula
where (xi, yi) are the coordinates of existing location i, and Wi is the volume/weight shipped to or from that location.
3When to Use It
Use this when you are locating a single new facility relative to several already-fixed points, and you have both coordinates and shipment volumes for each of those points.
4Worked Example
A restaurant chain sources from 4 suppliers and wants to locate a central distribution centre.
| A | B | C | D | |
|---|---|---|---|---|
| x | 200 | 100 | 250 | 500 |
| y | 200 | 500 | 600 | 300 |
| Weight (loads/yr) | 75 | 105 | 135 | 60 |
x* = [(200Γ75)+(100Γ105)+(250Γ135)+(500Γ60)] / (75+105+135+60) = 91,500 / 375 β 238
y* = [(200Γ75)+(500Γ105)+(600Γ135)+(300Γ60)] / 375 = 166,500 / 375 β 444 β Centre of gravity β (238, 444)
5Important Points
- Weights are shipment volumes (loads, tonnes, trips) β not importance ratings like in factor rating.
- Produces one specific (x, y) coordinate, not a ranked comparison of pre-defined candidate sites.
- The resulting point minimises weighted distance β it may not correspond to any real, usable plot of land, so it is usually treated as a starting reference point for a real-world site search nearby.
6Exam-Ready Answer
The centre-of-gravity technique locates a single new facility, such as a warehouse or distribution centre, relative to a set of existing locations such as suppliers or stores, by finding the coordinates that minimise total weighted transportation distance. Each existing location is assigned an x and y coordinate on a grid map along with a weight representing the volume shipped to or from it, and the coordinates of the new facility are computed as the weighted average of the x-coordinates and the weighted average of the y-coordinates, using shipment volume as the weight. The resulting point identifies the location that keeps the facility as close as possible to the highest-volume locations, minimising overall transportation cost. Because the computed point is a mathematical result rather than a guaranteed real, developable site, it is generally used as a starting reference for evaluating actual nearby locations rather than as the final decision by itself.
Definition. The centre-of-gravity technique finds the location for a single facility that minimises total weighted transportation cost to a set of existing destinations, by computing a demand-weighted average of their map coordinates.
The steps
- Place a coordinate grid over the map of existing locations.
- Read off the (x, y) coordinates of each destination.
- Record the volume shipped to each.
- Compute the volume-weighted average of x and of y.
- The resulting point is the theoretical least-cost location.
When to use it β the justification an exam wants
- When the objective is explicitly minimising transportation cost, and transport cost dominates the decision.
- When siting a facility that serves multiple known destinations β a distribution centre, warehouse, or central depot.
- When the volumes to each destination are known and differ β the weighting is the whole point.
- When you need a starting point for a search, rather than a final answer.
Assumptions and limitations β the critical marks
- Assumes cost is directly proportional to distance and volume, with no fixed cost per trip.
- Assumes straight-line travel β ignores actual road networks, rivers, mountains, one-way systems.
- Ignores everything non-transport: land cost, labour, taxes, zoning.
- The computed point may be physically unusable β a lake, a runway, protected land.
- Therefore: it gives an approximate centre to search around, and its answer must then be screened by factor rating against real candidate sites.
Example
- An e-commerce firm siting one warehouse to serve Delhi, Jaipur, Lucknow and Chandigarh. Because Delhi takes 50% of the volume, the centre of gravity pulls strongly towards Delhi even though it is not geographically central β which is exactly the insight the method exists to provide.
Closing line: centre of gravity answers "where is the transport-optimal point?" β it never answers "where should we build?", which is why it is always followed by a qualitative screen.
7Common Mistakes
- Computing a simple (unweighted) average of coordinates instead of a weighted average.
- Treating the resulting (x*, y*) as a guaranteed final answer rather than a reference point for further site evaluation.
- ENOperations Management: Location Selection β Centre of Gravity MethodThe Business Doctor
- ENFacility location planning β Center of Gravity methodmaxus knowledge
4. Load-Distance Technique Core syllabus concept
1Understand the Concept
The load-distance technique is a variation of the centre-of-gravity approach used when you already have a short-list of specific candidate sites (rather than needing to compute an ideal coordinate from scratch). For each candidate site, it computes a composite score combining how much is shipped (load) and how far it has to travel (distance) to/from every existing location, and picks the site with the lowest total.
2Formula
li = load (weight, trips, or units) shipped from the proposed site to existing location i; di = straight-line distance between the proposed site (x, y) and existing location i (xi, yi).
3When to Use It
Use load-distance when you already have a few real candidate sites to evaluate (unlike centre-of-gravity, which generates a coordinate). The site with the lowest LD value is preferred, since it represents the minimum combined weight-distance burden, and therefore the lowest transportation cost.
4Worked Example
A company evaluates 3 candidate sites for a warehouse against 4 existing stores (A, B, C, D) with known coordinates and annual shipments (loads):
Site 3 distances: dA=44.7, dB=86.0, dC=5.0, dD=50.0, with loads wA=145, wB=210, wC=160, wD=95:
Computed the same way, Site 1 gives LD = 31,012 and Site 2 gives LD = 31,400. Since 30,092 is the lowest, Site 3 is selected.
5Important Points
- Distance can be straight-line (as in the formula above) or actual road distance, depending on what data is available.
- Unlike centre-of-gravity, load-distance compares given candidate sites rather than generating an ideal coordinate.
- Lower LD value = better site (minimum weighted transportation burden).
6Exam-Ready Answer
The load-distance technique evaluates a set of specific candidate locations by computing, for each candidate, a composite load-distance value equal to the sum of the load shipped to or from each existing facility multiplied by the distance between the candidate site and that facility. Distance is typically calculated using the straight-line distance formula between coordinates. The candidate site with the lowest total load-distance value is preferred, since it represents the minimum combined weight-and-distance burden and therefore the lowest expected transportation cost. Unlike the centre-of-gravity technique, which computes an ideal coordinate from scratch, the load-distance technique is used to rank and choose among a given shortlist of real candidate sites, making it a natural next step once a set of feasible locations has already been identified.
Definition. The loadβdistance technique evaluates a set of specific candidate locations by computing, for each, the sum of (load Γ distance) to all destinations, and selecting the location with the lowest loadβdistance score.
The steps
- List the candidate sites actually available.
- For each candidate, measure the distance to every destination.
- Multiply each distance by the load moved on that route.
- Sum across destinations to get that site's loadβdistance score.
- Choose the site with the lowest score.
How it differs from centre of gravity β the comparison that earns marks
| Basis | Centre of gravity | Loadβdistance |
|---|---|---|
| What it produces | Generates a new coordinate β a point that may not be a real site | Evaluates sites that already exist and are available |
| Question answered | "Where ideally should we be?" | "Which of these should we pick?" |
| Distance used | Implicit straight-line from coordinates | Any distance measure β including actual road distance |
| Best score | Not a score β an output location | Lowest LD total wins |
| Stage of the decision | Early β narrowing the search area | Later β choosing among shortlisted sites |
When to use it
- When you already have a shortlist of real, available sites.
- When you can measure actual travel distance rather than assuming straight lines β its main advantage over centre of gravity.
- When transport/movement cost is the dominant criterion, but the geography is irregular.
- Also used inside a facility, to evaluate department arrangements in process layout (Unit 5).
Example
- A city bus depot choosing among three available plots. Centre of gravity might point to a spot in the middle of a river; loadβdistance compares only the three real plots using actual road distances, and correctly picks the one whose road access is best even though it is not the most central.
Closing line: the two methods are complements, not rivals β centre of gravity tells you where to look, loadβdistance tells you which of the sites you actually found is best.
7Common Mistakes
- Picking the site with the highest LD value instead of the lowest.
- Forgetting to square, sum, and then take the square root when computing straight-line distance.
- Confusing load-distance (compares given sites) with centre-of-gravity (derives a new coordinate) β they answer different questions.
- ENOperation Management: Facilities Locations β Evaluating Methods with Solved ExamplesSolomon Getachew
- ENOperations Management: Location Selection MethodsThe Business Doctor
5. Location Breakeven Analysis Supporting concept
1Concept β What Is It Solving?
Factor rating, centre-of-gravity and load-distance all compare locations on distance and preference. But candidate locations also differ in their cost structure β land, labour, utilities and taxes vary from place to place, so each location has its own fixed cost and its own variable cost per unit. Location breakeven analysis compares locations on that basis: it applies the same breakeven logic used for process selection in Unit 6, but with each candidate location as an alternative rather than each candidate process Slide 35.
Each location gives a total-cost line, TC = Fixed Cost + (Variable cost per unit Γ Volume). A location with low fixed cost but high variable cost is cheapest at low volumes; a location with high fixed cost but low variable cost overtakes it once volume is large enough. Plotting all the candidate locations' cost lines against the expected production volume shows which location is cheapest over which volume range, and the crossover points between lines are the volumes at which the preferred location changes.
2Simple Explanation
3Step-by-Step Method
- Determine the fixed cost and variable cost per unit for each candidate location.
- Write each location's total cost line: TC = FC + (VC Γ volume).
- Plot all lines on the same axes (cost on the vertical axis, volume of production on the horizontal), or solve algebraically by equating pairs of lines to find crossover volumes.
- Identify the expected production volume, and select the location whose total cost is lowest at that volume.
4Worked Example Illustrative example
Two candidate locations for a plant. Location A: fixed cost βΉ5,00,000/year, variable cost βΉ80/unit. Location B: fixed cost βΉ12,00,000/year, variable cost βΉ50/unit.
Set the two total-cost lines equal to find the crossover volume:
Interpretation: below about 23,333 units per year, Location A (lower fixed cost) is cheaper; above it, Location B (lower variable cost) is cheaper. The decision therefore depends entirely on the demand forecast, which is why this technique is used alongside factor rating rather than instead of it.
5Important Points
- Each location has its own fixed cost and variable cost, producing a different total-cost line.
- Low FC / high VC locations win at low volumes; high FC / low VC locations win at high volumes.
- The crossover volume is found by equating two locations' total-cost equations.
- This technique considers cost only β it must be combined with factor rating for qualitative factors, and with centre-of-gravity/load-distance for transportation distance.
6Exam-Ready Answer
Location breakeven analysis compares candidate locations on the basis of their cost structures, recognising that land, labour, utility and tax costs differ between locations so that each candidate has its own fixed cost and its own variable cost per unit. For each location, a total cost line is constructed as total cost equals fixed cost plus variable cost per unit multiplied by the volume of production. These lines are then plotted together against volume, or compared algebraically by equating pairs of lines to determine the crossover volumes at which the preferred location changes. A location with a low fixed cost but a high variable cost is the least expensive option at low volumes, whereas a location with a high fixed cost but a low variable cost becomes cheaper once volume is sufficiently large. The firm therefore identifies its expected production volume and selects the location whose total cost is lowest at that volume. Because this technique evaluates cost alone, it is used alongside the location factor rating method, which incorporates qualitative factors, and the centre-of-gravity and load-distance techniques, which address transportation distance.
Definition. Location breakeven analysis compares candidate locations on total cost as a function of output volume, by plotting each site's fixed plus variable cost line and identifying the volume ranges over which each site is cheapest.
The steps
- Determine the fixed cost and the variable cost per unit at each location.
- Write the total cost line for each.
- Find the indifference volume between each pair β where two lines cross.
- Plot all lines on one graph of cost against volume.
- Read off which site has the lowest line over each volume range.
How to interpret the result β the application skill
- The answer is never a single location β it is a rule: below volume X choose A, between X and Y choose B, above Y choose C.
- The general pattern: low fixed / high variable cost wins at low volume; high fixed / low variable cost wins at high volume. That is the capital-versus-labour trade-off in one line.
- Therefore the real question becomes a forecasting question: what volume do we actually expect, and how confident are we?
- If expected volume sits close to an indifference point, the choice is fragile β prefer the more flexible option.
Assumptions and limitations
- Assumes fixed costs are constant and variable cost per unit is linear β no volume discounts, no diseconomies.
- Assumes revenue and selling price are the same at every location.
- Ignores every qualitative factor β so it is a cost screen, not a decision.
- Only as good as the volume forecast it rests on.
Example (reading a result, not computing one)
- Told that three processes have indifference points at 10,000 and 30,000 units, you should be able to state the decision rule directly: below 10,000 choose the low-fixed-cost option; between 10,000 and 30,000 the middle option; above 30,000 the high-fixed/low-variable option β and explain that this is because heavy automation only repays its fixed cost once volume is large enough to spread it.
Closing line: breakeven analysis converts a location choice into a volume forecast β which is why its most important output is not the crossover number but the awareness of how close you expect to operate to it.
7Possible Exam Questions
- Explain location breakeven analysis. How is it different from process-selection breakeven analysis?
- Given the fixed and variable costs of two locations, find the volume at which the preferred location changes.
- Why should location breakeven analysis not be used as the sole basis for a location decision?
8Common Mistakes
- Picking the location with the lowest fixed cost regardless of expected volume β the answer depends on where the expected volume falls relative to the crossover.
- Presenting it as a complete location decision; it ignores every non-cost factor.
- ENOperation Management: Facilities Locations β Evaluating Methods with Solved ExamplesSolomon Getachew
The Amazon India case study in the Case-Based Questions section asks you to apply factor rating, centre-of-gravity, and load-distance together to a real network-location problem β a good way to test whether you can choose the right technique for a case, not just execute a given formula.